Welcome. Start with a design you’ve finished.
No need to wait for a new project. Choose a recently completed design you know well, test Voxel Link in separate files, and compare the handoff with the way you did it before.
New here? Follow the five steps in order. Already set up? Jump to the step you need, help, or your account.
Get set up. Then open your test model.
Check your software versions and your firm’s installation requirements before you begin.
- Confirm your user account.
Each user needs to confirm their account and create a password before running Voxel Link. If a firm administrator is setting up the team, ask them to confirm your access.
- Check compatibility.
Use the current supported-versions article rather than relying on an older installer note.
Check supported RAM and Revit versions → - Follow the Quick Start Guide.
It explains the add-in location, first-run sign-in, and the permissions needed for project files.
Read the Quick Start Guide → - Load the add-in and sign in.
Close Revit before installing. Reopen your fresh Revit test model, follow your IT policy at the loading prompt, then find Voxel Link under Add-Ins and sign in.
Run the completed design in your test setup.
Use your copied RAM model and fresh Revit target. Keep the guide and walkthrough beside you, and record setup and import time separately.
Guided initial import, covering the import settings. Play when you are ready; sound is controlled in the player.
Watch on Vimeo →Check the copied RAM design.
Confirm the gravity design is complete and the software versions and families are ready, following the Quick Start Guide. Do not assume an archived file will run unchanged on a different setup.
Choose New for the first link.
Open Voxel Link in your fresh Revit test model. Choose New in the model-selection dialog, then browse to the copied RAM file, not the original.
Review the settings. Run the import.
Use the guide and walkthrough to choose settings for the project. Select OK to start the transfer.
Read the summary and warnings.
Review any warnings shown after the run and compare the result with RAM before relying on the model output.
For the full setup instructions, use the Quick Start Guide. If you need a setting explained in more detail, use the Knowledge Base.
You know the design. Check how the handoff compares.
Review the transferred data against the copied RAM model. Then use the completed Revit model or drawings to compare the same revision and scope, noting intentional differences in settings or standards.
Review before you judge.
Inspect member identity and location, sizes, cambers, studs, reactions, and annotations where applicable. Record warnings, omissions, differences, and anything not tested. A familiar design still needs engineering review.
Include more than import time.
Add setup, import, checking, corrections, and reruns. Compare only with the original transfer and reconciliation task, not the time spent engineering the entire design. Label remembered time as estimated.
A retrospective comparison can help you decide what to test next. It does not, by itself, establish a measured time saving or ROI.
Test one change. Decide what comes next.
You do not need a live project revision to test an update. Make a controlled change in the copied RAM model only, rerun the design as needed, and inspect the result.
- Keep a baseline. Save what you need to compare the before-and-after result.
- Change something specific. Record exactly what changed in RAM and what you expect to see.
- Rerun and check. Choose the linked RAM model rather than New. Review the update, warnings, and relevant Revit-side edits; record checking and correction time.
- Make a decision. Share your scorecard with the approver. Continue evaluating, ask about an unresolved issue, or review subscription fit based on what you observed.
The Evaluation page includes a review checklist and editable templates for documenting findings. It does not replace model checking.
Guided update import and extended features. If this player is unavailable, use the Vimeo link below.
Watch on Vimeo →Have a question? Start here.
Look up a setting or workflow.
Find product guidance, supported versions, and import details in the Knowledge Base.
Open the Knowledge Base →Ask about your specific issue.
Include your software versions, the step you reached, what you expected, and what happened instead.
Submit a help request →If the form does not open, email:
VLink_support@voxellabs.coWhat should I include in a help request?
Your Voxel Link version, RAM and Revit versions, the action you were attempting, and the exact warning or error text. If helpful, include a screenshot with confidential information removed.
What if the add-in or installer is blocked?
Check the Quick Start Guide and your firm’s installation policy with IT. Do not bypass a security warning just to complete the setup.
Can I send a project model?
Do not email confidential model files until your firm and Voxel Labs have agreed on an appropriate sharing method. Start with a description of the issue.
Keep your account and next steps in one place.
Use the existing Outseta account portal for profile and subscription settings. If your firm manages the subscription centrally, check with your account administrator.
Need help finding your account or confirming access? Contact support.